HostedSuite supports multiple types of email notifications to help keep users informed about important updates and actions. These notifications are commonly used for things like scheduling reminders, appointment updates, and ticket activities.
Notification Configuration
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Administrators: Notifications are set up at the individual user level.
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Team Members and Clients: Notifications are configured at the User Group level.
📬 List of Available Notifications
| Notification Name | Description |
|---|---|
| Activity Scheduled | Sent when a sales activity has been scheduled. |
| Activity Rescheduled | Sent when a sales activity has been rescheduled. |
| Activity Reminder | Sent as a reminder for an upcoming sales activity. |
| Appointment Reminder | Sent as a reminder for a scheduled appointment on a client's calendar. |
| Appointment Scheduled | Sent when a new appointment is scheduled on a client's calendar. |
| Appointment Rescheduled | Sent when an appointment on a client's calendar is rescheduled. |
| Center Home Page Content Changed | Sent when the center’s home page information has been updated. |
| Client Information Changed | Sent when a client’s profile or information is modified. |
| Contact Birthday | Sent on a contact’s birthday. |
| Form Filled Out | Sent when a client fills out a form. |
| Lead Created | Sent when a new sales lead is created for a client. |
| Reservation Reminder | Sent as a reminder for an upcoming reservation. |
| Reservation Cancelled | Sent when a reservation reminder is canceled. |
| Reservation Scheduled | Sent to admins when a new reservation is scheduled. |
| Reservation Rescheduled | Sent when a reservation is modified. |
| Reservation Pending Approval | Sent to admins when a reservation requires approval. |
| Ticket Activity | Sent when there is any new activity on a ticket. |
| Ticket Status Changed | Sent when the status of a ticket is updated. |
| Ticket Opened | Sent when a new support ticket is opened. |