HostedSuite Operator Console & Workspace CRM
Cloud-based platform enabling virtual receptionist teams to manage calls, messages, and workspace operations across multiple tenants simultaneously.
Powerful Tools for Your Business
Manage calls, messages, and workspace operations from a single unified platform.
Multi-Tenant Call Console
Handle calls and SMS for numerous clients with customizable instructions, forms, calendars, and greetings per organization. Color-coded call states and detailed handling instructions streamline agent workflows.
- Screen pop caller info
- Multi-line management
- Active call tagging
- Call handling prompts
Automatic Charge Tracking
Track expenses per call, minute, or message with configurable allowances and automatic invoice integration. Flexible pricing structures integrated into client invoices.
- Per-call billing
- Message tracking
- Email charges
- Transfer fees
Meeting Room Booking
Manage reservations, apply charges, integrate third-party databases, and enable self-service bookings. Complete workspace management for coworking and shared spaces.
- Room scheduling
- Resource booking
- Automatic charges
- Self-service portal
Multi-Level Client Portal
Branded self-service platform enabling clients to manage services, book facilities, access reports, and retrieve invoices. Complete transparency for your tenants.
- Service management
- Invoice access
- Report generation
- Facility booking
Workspace CRM
Integrated customer management with lead tracking, support tickets, team management, and comprehensive audit trails for compliance and activity logging.
- Lead management
- Support tickets
- Team management
- Audit trails
One Platform. Infinite Workflows.
Orchestrate every touchpoint seamlessly. From first contact to final resolution.
Incoming Call Flow
7 automated steps
Built for virtual receptionists
Discover how HostedSuite transforms every aspect of call answering and workspace management
Professional Call Handling
Multi-tenant call handling with integrated management tools. Color-coded call states, call tagging, directory search, and detailed handling instructions streamline agent workflows.
Automated Billing & Tracking
Automated billing for calls, forms, emails, and transfers with flexible pricing structures integrated into client invoices.
Meeting Room & Services
Manage reservations, apply charges, integrate third-party databases, and enable self-service bookings for coworking spaces.
24/7 Worldwide Coverage
Global support network operational across 150+ countries providing year-round technical assistance and free integrations.
Ready to transform your
workspace management?
Start your free demo today and see how HostedSuite can boost your revenue, improve efficiency, and streamline your call answering operations.
Included: Free PBX/CRM integration, complimentary migration assistance, and three group training sessions.